Return Policy

30-Day Return Policy for Print on Demand Business

At Bubba Commerce, we strive to ensure your satisfaction with every purchase. We understand that sometimes, items may not meet your expectations or may arrive with unexpected defects. Therefore, we offer a hassle-free 30-day return policy for all products purchased through our platform. Please review the following guidelines:

Eligibility for Returns:

To be eligible for a return, items must be unused, undamaged, and in their original packaging.

Returns are accepted within 30 days from the date of delivery.

Items Excluded from Returns:

1. Personalized or customized items cannot be returned unless they arrive damaged or defective.
2. Perishable goods, such as food or beverages, cannot be returned.

Return Process:

1. Contact our customer service team to initiate the return process.
2. Provide your order number and a brief explanation for the return request.
3. Our team will review your request and provide instructions on how to proceed with the return.

Return Shipping:

1. Customers are responsible for return shipping costs unless the return is due to an error on our part or if the item is defective or damaged upon arrival.
2. We recommend using a trackable shipping method for your return to ensure its safe delivery.

Refund Process:

1. Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
2. If approved, refunds will be processed to the original method of payment within [number of days] business days.
3. Refunds may take additional time to appear in your account, depending on your financial institution.

Exchanges:

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.

Damaged or Defective Items:

1. If your item arrives damaged or defective, please contact us within 7 days of delivery.
2. Provide clear photos of the damaged or defective item, as well as the packaging, to expedite the resolution process.
3. We will work with you to arrange for a replacement or refund as quickly as possible.

Additional Notes:

1. Returns that do not meet our return policy criteria may be subject to restocking fees or refusal.
2. We reserve the right to refuse returns that are not in compliance with our policy or appear to be fraudulent.
3. By making a purchase through our platform, you agree to abide by the terms and conditions of our return policy. If you have any questions or concerns regarding returns, please don't hesitate to contact us. Thank you for choosing Bubba Commerce!